Join Us

CULTURE

Our success is due to our outstanding team members.

We consider ourselves a team, where you are valued, respected, and given the opportunity to contribute to big picture ideas and solutions. Collaboration is encouraged, ideas are respected, and resources and support are given so that you can develop both personally and professionally. We value and operate with integrity and genuinely care about our team members, clients, and communities.

We each have a different role, but we all have the same goal- to help the team win and our clients' brands shine.

Employee Benefits

Employee Equity

Share in the growth and prosperity of the company as a participant in the MadeToOrder Employee Stock Ownership Plan.

Fully Remote With Flexible Schedules

Work from anywhere with flexible hours to fit your lifestyle.

Excellent Health & Savings Benefits

Comprehensive health coverage, retirement savings options, and wellness support.

Generous PTO

Take the time you need to recharge with generous paid time off, empowering you to prioritize work-life balance.

Available Positions

We seeking an energetic, self-motivated Account Executive to grow and nurture client accounts and to prospect and close new business. As a primary liaison between MadeToOrder and its clients, the Account Executive will use their professional experience and industry knowledge to identify customer needs and offer creative branded merchandise solutions for those needs.

A successful Account Executive will be personable, highly motivated, and love working in a fast-paced environment. This person should be creative and take a solutions-oriented approach when working with clients. They should have sales experience within the promotional merchandise industry and be looking for a company that can support professional goals and growth.

Primary Duties and Responsibilities

  • Serve as a liaison with the company’s customers, developing relationships and ensuring MTO is providing high-quality service, products, and exceeding client expectations.
  • Lead generation/opportunity seeker. Utilized all available resources to prospect for new business and turn them into happy customers.
  • Develop creative solutions for clients’ branded merchandise needs.
  • Deliver results by achieving short and long-term sales and profitability goals.
  • Be a contributing member of the MTO team.
  • Assist in developing strategy, presentation, and pitches for clients and their projects.
  • Continually monitor product trends, both within and outside of the industry.
  • Implement efficient use of all computer system applications as trained.

Requirements for Position

  • 3+ years of Sales/Account Executive or Business Development experience, preferably within the promotional products/branded merchandise industry.
  • Customer-centric, enthusiastic, and passionate.
  • Self-starter attitude with excellent organizational and time management skills and the proven ability to handle multiple tasks and projects simultaneously without compromising quality or accuracy.
  • Excellent communication and presentation skills.
  • Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
  • Proven track record of increasing sales and business opportunities through client development.
  • Positive and supportive attitude towards the Company, job, customers, and co-workers.
  • Ability to work independently and collaboratively.
  • Highly creative and service obsessed.
  • Proficiency in Microsoft applications including Word, Excel, and Outlook.
  • Preferred proficiency with Canva, Illustrator, and/or other Graphic Design software.

Benefits

  • Employee Stock Ownership Plan
  • Fully remote
  • Healthcare benefits
  • 401(k) plan
  • Generous PTO offering
  • Expansive Holiday Schedule
  • Marketing & Sales Support

Work Environment

This is a fully remote position with the potential for some travel based on client needs and company events.

Remote, Full-time

We’re on the lookout for a dynamic, detail-driven Project Coordinator who’s not just smart, but also proactive, persistent, and resourceful. If you’re the type of person who thrives on delivering exceptional customer service with authenticity and enthusiasm—whether you’re working with clients, partner suppliers, or team members—we want to hear from you!

At MadeToOrder, we value creativity that goes beyond the ordinary. We’re searching for someone who can generate fresh, fun, and impactful ideas that align with our clients’ brands, missions, and values. 

Position Overview

The Project Coordinator is responsible for supporting an Account Executive in every aspect of their role, from building strong relationships with clients to proactively managing the sales pipeline, from supporting daily sales-related activities to coordinating marketing efforts to generate new and return business. The position keeps all the trains running on time, ensures everything is recorded and tracked, and uses creativity and a sense of urgency to exceed client expectations.   This is a remote position located in the United States.

Primary Duties and Responsibilities

Support Account Executive with daily sales-related activities. 

  • Provide timely, client-obsessed service that routinely exceeds expectations. 
  • Support Account Executive in developing ideas and sourcing products that meet client goals and budget. 
  • Create proposals in the CRM system and review for accuracy, pricing and profit margin.
  • Communicate with partner suppliers on pricing, product availability, lead times, etc. 
  • Facilitate orders, answering questions and securing purchase orders.
  • Enter detailed orders in CRM system to be submitted to the Customer Service Representative  
  • Build, launch, and manage Pop-Up Shops for product fulfillment. 
  • Proactively anticipate and troubleshoot issues. 

Support Account Executive in managing sales pipeline. 

  • Use the MadeToOrder CRM system to track and proactively manage sales pipeline and record accurate notes regarding client interactions and follow-up steps. 
  • Lead daily and weekly huddles with Account Executive to prioritize and assign sales opportunities, partner supplier inquiries, proposal creation, and client feedback.  
  • Execute assigned follow-up with team, vendors, clients, and prospects as assigned.
  • Support Account Executive with marketing activities to generate new and return business. 
  • Coordinate and execute portions of marketing campaigns to generate new leads and/or return business. 
  • Proactively coordinate the creation, receipt and delivery of spec samples and virtuals. 
  • Prepare personalized correspondence and mailer kits for prospects.
  • Participate in vendor meetings and research new product ideas.

Requirements for Position

  • Minimum of 2 years in a similar industry position. 
  • Excellent oral, written, and interpersonal communication skills.  
  • Detail-oriented, strong organizational skills, and the ability to deliver under deadlines with a high level of accuracy. 
  • Strong sense of urgency and timeliness. 
  • Strong work ethic that supports working independently with minimal supervision. 
  • Ability to work effectively in a collaborative team environment with a dynamic range of people. 
  • Ability to handle sensitive situations with tact, diplomacy, and well-reasoned judgment. 
  • Curious, flexible, and good-humored with a positive “can do” attitude. 
  • Proficiency in Microsoft applications (Word, Excel, and Outlook). 
  • Experience with Adobe Illustrator and Canva a plus but not required. 
  • Experience with CRM software preferred. 

Benefits

  • Employee Stock Ownership Plan
  • Fully remote
  • Healthcare benefits
  • 401(k) plan
  • Generous PTO offering
  • Expansive Holiday Schedule

Work Environment

This is a fully remote position with the potential for some travel based on client needs and company events.

Join Our Team